Contact information
Contact Us
We're here to help — real people, real responses.
Get In Touch
Have a question about your order, a product, or anything else? Our team is ready to assist you. We pride ourselves on fast, honest, and helpful support.
Customer Support
📧 Email: support@rodigy.com 📞 Phone: +1 364-542-6482 🕐 Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
We typically respond within 1–2 business days. For the fastest response, please email us with your order number included.
Before You Reach Out
You may find your answer faster here:
- Where is my order? → Check your shipping confirmation email for your tracking number. Delivery takes 5–10 business days after shipment.
- I received a damaged or wrong item → Email us within 72 hours of delivery with photos and your order number.
- I want to cancel my order → Contact us immediately at support@rodigy.com. Cancellations are only possible before shipment.
- I haven't received a tracking email → Allow 1–3 business days for processing, then check your spam folder.
Our Address
Rodigy 219 Frederica St Owensboro, KY 42301 United States
At Rodigy, every message matters. We don't use bots or automated replies — when you write to us, a real person reads it and responds.